Choice and Control


In the beginning of this video we see Halima and Shinila talk about how they worked together. Shinila says that Halima is much more confident in her own abilities and is starting to recognise her own strengths. Halima is now articulating her own goals and what she wants to do.

Enabling choice and control is critical in working alongside people with disability from any culture and the three woman show us how it can be done.

Bilingual/Bicultural Workers

If you watched Malek’s story and followed some of the learning, you would understand the importance of interpreters. In this video you hear from Saida, who not only acts as an interpreter, but also as a cross-cultural guide. She guides Halima and makes her feel safe in exploring her own community, as well as the mainstream Australian community. Saida is also a guide for Shinila, assisting Shinila to understand more deeply about Halima’s culture and experiences.

If you want to learn more about the role of Bilingual/Bicultural Workers and how to recruit those wonderful workers, we recommend you check out this workbook:

Professional boundaries

We can see how important the close relationship between Shinila and Halima is to Halima and to her progress. We can also hear Shinila talking about the relationship and about the need for professional boundaries. Shinila is conscious of her own values and those of her organisations, emphasising a point that has been identified as critical by many other people: the intersection of professional boundaries and cultural bias.

As we are sure you have come to appreciate through your learning so far, cross-cultural work is not ‘black or white’ and there are no simplistic answers to the question of what exactly professional boundaries are and what is and is not appropriate within a cross cultural context.

Article: Professional Boundaries and Cultural Bias
To read more check out this article:

If you are interested, download this article which explores some of the ethical issues in more depth:

Lastly, we encourage you to listen to Hossein and Zorica and learn more about the importance of reflective practice as a tool to increase self-awareness when working cross culturally.